Billing & Collections

SA-native debit order engine · DebiCheck tracking · automated recovery

Last 30 days

85%

Collection success rate · +0pp vs SA average

Recoverable

R36 458

In Arrears

47

Failures by Reason (30d)

Stop payment — member disputed64
Insufficient funds57
Account closed56
Amount exceeds mandate (needs re-auth)51
Account frozen51
No mandate (non-DebiCheck)42

DebiCheck Mandate Status

authenticated303 (72%)
pending61 (15%)
expired31 (7%)
none25 (6%)

Annual escalation alert: 92 mandates will need re-authentication for the August 10% escalation.

MemberClubAmountStatusReasonRecoveryAttempt Date
Palesa Du PlessisMthathaR269failedInsufficient funds2026/04/14
Amara SmithBeacon BayR269failedInsufficient funds2026/04/14
Naledi MooreFourwaysR429failedAccount frozen2026/04/14
Ayesha ZuluFourwaysR429failedInsufficient funds2026/04/14
Priya MokoenaSea PointR349failedAccount frozen2026/04/14
Sophia JonesRivoniaR349failedNo mandate (non-DebiCheck)2026/04/14
Sibusiso MasekoTyger ValleyR499failedAccount closed2026/04/14
Tasneem DavisSea PointR429failedAccount frozen2026/04/14
Palesa KhumaloRivoniaR429failedStop payment — member disputed2026/04/13
Mandla DlaminiCenturionR499failedAccount frozen2026/04/13
Sarah JacobsMthathaR429failedAccount closed2026/04/13
Lesego GovenderRivoniaR429failedAccount closed2026/04/13
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