Cancellation Pipeline

CPA-compliant self-service · transparent penalty calculator · 20 business day SLA

CPA Compliant

S.14 + CGSO

20 business days notice · proportional penalty

Pending

7

Awaiting approval

Total Penalties

R31 113

40% of unexpired fees

Penalty Calculator

Transparent, CPA-compliant penalty preview — shown to members before they submit cancellation. No surprises.

Cancellation Penalty

R1,675

40% of R4,188 unexpired

MemberClubReasonMonths LeftPenaltyStatusRequested
Mia GovenderGonubieUnhappy with equipment2R215rejected2026/04/12
Thabo JonesQuigneyFinancial hardship18R2,513rejected2026/03/30
Sarah Du PlessisRivoniaNot using enough17R2,373pending2026/04/04
Sarah PretoriusSea PointMoving to another city8R1,373completed2026/04/10
Tumelo PillayQuigneyFinancial hardship6R1,198rejected2026/04/01
Dineo JacobsClaremontInjury / medical14R1,954pending2026/03/29
Palesa Du PlessisGonubieNot using enough15R1,614rejected2026/04/11
Yusuf Le RouxTyger ValleyNot using enough20R2,152rejected2026/04/05
Farhan NdlovuMenlynNot using enough17R3,393rejected2026/04/04
Zara PatelQuigneyNot using enough12R2,059pending2026/03/28
Thandi Van der MerweSea PointInjury / medical15R2,094approved2026/04/02
Lebo MasekoBeacon BayUnhappy with equipment8R861rejected2026/03/29
Isabella WilsonRivoniaFinancial hardship9R1,256rejected2026/04/05
Olivia BrownSea PointNot using enough9R1,256pending2026/04/05
Yusuf Le RouxVincentFinancial hardship6R838completed2026/04/07
Lindiwe Le RouxMthathaInjury / medical15R2,094pending2026/04/05
Mia Le RouxTyger ValleyMoving to another city10R1,076pending2026/04/10
Sarah PillaySea PointUnhappy with equipment14R2,794pending2026/04/11

Legal note: Penalties shown are capped at 40% of unexpired fees per Edge Fitness policy, within CGSO guidance that penalties must not exceed reasonable cost. Members see this exact breakdown before confirming cancellation.